27k1 Ltd Privacy Policy

Last updated March 9, 2023

We may collect certain information or data about you when you communicate with us.

All communication with our website is secure using the https protocol.

We collect:

Questions, queries or feedback that you leave, including your email address if you contact 27k1.com.  We will also use this contact data to send email alerts on product improvements, updates and any changes to the ISO 27001 standard or PCI DSS requirements that may affect the way that our apps should be used.

Further information that we collect may also include your IP address and details of which version of web browser you used, information on how you use the site, using cookies and page tagging techniques.

This data can only be viewed by authorised people to improve the site by monitoring how customers use it, gather feedback to improve our services, for example our email alerts, respond to any feedback received or other uses that improve the site and services

Where your data is stored:

We store data required for support and accounting purposes on secure servers in the UK and Sweden.

Keeping your data secure:

All information sent over the internet to and from our website and our applications is secured using the SSL/TLS protocol, please ensure that while browsing websites the padlock always shows in your browser.

Disclosing your information:

We will not pass on your personal information unless we are legally obliged do so. However, we won’t share your information with any other organisations for marketing, market research or commercial purposes and we don’t pass on your details to other parties.

Your rights:

You can find out what information we hold about you and ask us not to use any of the information we collect. If you’ve signed up for email alerts, you can unsubscribe or change your settings at any time.

Third parties:

The list below shows the processors that we are using to deliver you the service:

Google Analytics - for website analytics.

CryptoLens (Sweden) provide license key management and app performance statistics to detect bugs.
We collect the following data:

  • The signed in username in an encrypted format which is unreadable by CryptoLens and 27k1. This data is collected to allow the applications’ administrator to transfer user licenses to other users.
  • Your signed in user's domain name is collected to identify which domains are using the license key, this helps prevent license key misuse.

At 27k1 Ltd we always use strong passwords and MFA to access the above services.

Contacting Us:

If you wish to get in touch with us regarding privacy, please go to: https://27k1.com/contact – providing full details of your requirements and any return contact details. We will acknowledge receipt of your communications and respond to you within 10 working days, which is in accordance with our internal process.

Complain to the ICO

If you wish to make a complaint to the ICO please visit https://ico.org.uk/make-a-complaint/